Privacy Policy
Information received
When a visitor calls, the phone number, call details, and information provided during the conversation may be collected to respond to the water damage need. Basic device and visit information may also be collected for site operation.
How information is used
Information may be used to respond to a call, help identify the service area, maintain site operations, prevent misuse, and improve the visitor experience. Details about a property should be limited to what is needed for service.
Sharing with providers
Call details may be shared with an independent service provider so the provider can discuss the work directly with the caller. Information may also be disclosed when required by law or needed to protect the site and its visitors.
Cookies and analytics
The website may use cookies and similar tools to remember preferences, measure visits, and understand basic site performance. Browser settings can limit cookies, though some features may then work differently.
Retention and security
Information is kept only as needed for service, operational, legal, and recordkeeping purposes. Reasonable safeguards are used, but no internet transmission or storage method is perfectly secure.
Visitor choices
Visitors can choose what information to provide on a call. A visitor may ask about information held in connection with a call by contacting the site at (888) 527-9134.
Policy changes
This policy may be updated when site practices change. The version posted on the website applies when a visitor uses it. Continued use after an update means the visitor accepts the revised policy.